Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Paychex?

45% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (430) , Payroll Specialist (251) , Sales Consultant (197) , Sales (139) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (83) , Sales Associate (68) , Account Manager (67) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (55) , HCM Consultant (52) , Core Sales Representative (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The starting pay is okay and benefits are great." ((in 665 reviews)); "Had great training back in the day and will help you get in the door with sales" ((in 384 reviews)); "culture is great and consistent" ((in 346 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 274 reviews)); "Remote working was nice and provided good work/life balance." ((in 268 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 359 reviews)); "poor management and clique type teams" ((in 248 reviews)); "New managers have come in and taken away many of the privileges that were enjoyed by employees." ((in 150 reviews)); "Low salary and most of the time you are just sitting around" ((in 119 reviews)); "Bad upper management and no one with any background or training in UX" ((in 90 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

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Paychex

Paychex reviews

3.1

45% would recommend to a friend

(5,990 total reviews)

John Gibson

47% approve of CEO

45% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.1

Culture & values

3.1

Compensation and benefits

3.1

Career opportunities

2.7

Senior management

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,990 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

2.0

Oct 29, 2012

Misslead

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

Company has great services and is constantly looking to improve and stay one step ahead of the competition.

Cons

Training program doesn't prepare you for the day to day sales process.

5.0

Oct 11, 2012

Great training

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great people, great products. Structure.

Cons

Compensation. Upper management out of touch. Not much chance for upward mobility.

3.0

Sep 21, 2012

ITC (Information Technology center) review. Good, but can improve with more serious and time/money saving efforts.

Software developer

Recommend

CEO approval

Business Outlook

Pros

Friendly environment and people, no doubt. Some of the best people I've worked with. They give you a lot of training. You get hassled into a lot of different projects so you get some good experience.

Cons

Managing resources and workload is done very poorly. Credit is many times not given where credit is due.

Viewing 5797 - 5799 of 5,990 Reviews

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Sales Executive - Mid-Market

New Orleans, LA

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Account Executive - Retirement 401(k) Services

Client HR Business Partner I - West

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Paychex

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Ratings by category

Ratings by demographic groups

Reviews by job title

Misslead

Great training

ITC (Information Technology center) review. Good, but can improve with more serious and time/money saving efforts.

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