Paychex reviews

3.1

45% would recommend to a friend

(5,995 total reviews)
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John Gibson

47% approve of CEO

46% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Mar 15, 2025

Aweful Culture

Recommend
CEO approval
Business Outlook

Pros

Honestly can't find one at all

Cons

Poor inexperienced leadership, no real from the top, leads and contacts are 5-7 years old, micromanaging from very young leaders who were not equiped. Unlimited PTO is by permission only, no ramp time provided. I could go on and on

3.0
Mar 15, 2025

Senior Specialist

Recommend
CEO approval
Business Outlook

Pros

Free accreditations - companies pays for certifications

Cons

Management is not as supportive as it is necessary

3.0
Mar 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Great benefits, pay opportunities are good, pay structure involves a decent base salary with commission based incentives that add up. The product is high quality and the sales process is quality over quantity focused, though you need both to succeed.

Cons

The HCM market is saturated and this product struggles in areas that are more "lowest cost option" oriented. It's also an area that people struggle to learn new software and will sometimes have a bad experience because of the learning curve rather than the actual quality of the product.

Viewing 574 - 576 of 5,995 Reviews

Glassdoor has 6,167 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.