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      Paychex

      Engaged Employer

      Paychex reviews

      3.1

      45% would recommend to a friend

      (5,995 total reviews)
      avatar

      John Gibson

      47% approve of CEO

      45% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.3

      Work/Life balance

      3.1

      Culture & values

      3.1

      Career opportunities

      3.0

      Compensation and benefits

      2.7

      Senior management

      Paychex has an employee rating of 3.1 out of 5 stars, based on 5,995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      4.0
      Mar 5, 2014

      The Paychex experience

      Solutions analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Smaller company is a more comfortable atmosphere. Well established name. Company holds no debt, so there is a level of job security there.

      Cons

      Upper management was a mess at times. Lots of infighting left the ship rudderless. Reporting structure in some cases caused lack of accountability.

      4.0
      Mar 5, 2014

      Core Payroll Rep

      Core sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for. Terrific training, great business model, and world class products.

      Cons

      I felt like once I was a payroll rep, I would always be a payroll rep. Since leaving Paychex I work for the largest software company in the world. Every 6 months you meet with you manager to discuss different career opportunities within the company. Paychex never did this, and it was more of a 'get in line and wait your turn to be a manager' There was no career dev for reps.

      4.0
      Mar 4, 2014

      Growth and Development Opportunities (NSS)

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Starting in National Sales Support was grueling (lead development/cold calling), but there's a lot of camaraderie to be found in that department. You also develop skills like objection handling and conflict management which transcend to any career. After committing to that position for a year, you are able to post out and grow with the company. The leadership supports a growth model with it's employees and you have the ability to manager your career and take it where you want it to go. The benefits are fantastic, i.e. health insurance, 401k, wellness and discount programs, etc. The company is solid, financially, and poised to grow in the realm of HR services.

      Cons

      National Sales Support can be tough, but it's a fantastic way to get your foot in the door with the company. Wages tend to be slightly deflated, but the company more than makes up for that in the supplemental employee investments, i.e. benefits, training, and development. The culture is fairly conservative, which at times can feel rigid and inflexible, but it's the nature of the industry.

      Viewing 5713 - 5715 of 5,995 Reviews
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      ReviewsPaychex reviews

      Glassdoor has 6,167 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.