Paychex reviews

3.1

45% would recommend to a friend

(5,995 total reviews)
avatar

John Gibson

47% approve of CEO

45% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Apr 9, 2025

Bad culture

Recommend
CEO approval
Business Outlook

Pros

remote, no office visits, decent benefits

Cons

micromanaging, gaslighting, bad payroll customer service, unethical and deceptive to small business owners.

1.0
Apr 9, 2025

Absolute dumpster fire

Recommend
CEO approval
Business Outlook

Pros

There are no pros here.

Cons

John Gibson has run this company into the ground. Horrible communication, horrible change management, low pay, and layoffs every year.

Viewing 526 - 528 of 5,995 Reviews

Glassdoor has 6,167 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.