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      Paychex

      Engaged Employer

      Paychex reviews

      3.1

      45% would recommend to a friend

      (5,995 total reviews)
      avatar

      John Gibson

      47% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      Paychex has an employee rating of 3.1 out of 5 stars, based on 5,995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Reviews by job title

      6K reviews
      1.0
      Apr 12, 2025

      Culture went downhill

      Corporate office
      Recommend
      CEO approval
      Business Outlook

      Pros

      None. Used to be a great place to work. Since Gibson took over - horrible

      Cons

      Too many to list. Used to be grateful to work here. It is now a place that treat people horribly

      5.0
      Apr 11, 2025

      Paychex is a Life Shaping Opportunity

      Director of sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Leadership from top down is strong because they are approachable, relevant, jump in the trenches with you, and are committed to winning. Compensation plan for sales reps and sales managers is really strong. Work life balance is earned and an important part of our culture at Paychex.

      Cons

      None that I can think of.

      1.0
      Apr 10, 2025

      Management needs to be reviewed

      Sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      It’s a great company with a lot of potential. They provide opportunities for training and invest in their people. They have average pay with a lot of great benefits.

      Cons

      No matter how hard you work or how much effort you put in, it doesn’t matter here. It feels like being back in high school it’s a popularity contest. Managers funnel NSS and SOAR referrals to the people they favor. Even if you’re actively working a territory, it won’t make a difference referrals still go to the chosen few. Managers will even manipulate the system to help low performing individuals hit their goals. For context, company rankings show that only about 5% of the entire district consistently hits quota, with just a handful making it to conference. So dream big but not too big. Trust me, you won’t get very far here. And if they try to sell you a dream, remember they’re just looking for another churn and burn employee.

      Viewing 517 - 519 of 5,995 Reviews
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      ReviewsPaychex reviews

      Glassdoor has 6,167 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.