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      Paychex

      Engaged Employer

      Paychex reviews

      3.1

      45% would recommend to a friend

      (5,996 total reviews)
      avatar

      John Gibson

      47% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      Paychex has an employee rating of 3.1 out of 5 stars, based on 5,996 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Reviews by job title

      6K reviews
      1.0
      Jan 17, 2023

      Management and Training are Terrible

      Strategic business associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Commissions are un capped, Benefits are OK

      Cons

      Management is terrible. Manager had unrealistic prospecting expectations. He had no clear direction and would not help to assist in teaching anything useful besides tracking the amount of calls and appointments. Base salary is very low. Processes are overly complicated and training is very basic. They need to focus more on systems and process's instead of selling basics. Culture is not very good and toxic.

      3.0
      Nov 22, 2022

      Challenging but Rewarding

      Sr. director of sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Sr. Director of Sales at Paychex is really a VP level job anywhere else. The span of control is extensive and challenging. The job itself is rewarding because it’s solely focused on top line revenue growth versus owning multiple parts of the business unit (marketing, sales strategy, HR, etc). The pay is also very STRONG!

      Cons

      You’re not in control of any decisions that impact your teams opportunity and processes to achieve the objective. You rely on centralized support functions for your unit to be successful. This is strictly a margin and cost measure and is very stressful. Also, the work life balance is very challenging and stressful. Unless you are the most resilient, unattached, no family, type of situation….you can expect to have to make many sacrifices to achieve company objectives.

      1.0
      Nov 20, 2022

      Brutal Job

      National sales support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Allegedly could go anywhere in the company if you survive a year of telemarketing.

      Cons

      Overbearing managers watching your every move 40 hours a week chastising employees the moment they stop dialing. High levels of stress. Very poor compensation with this in mind. Most soul-sucking job I've ever worked. Might be worth it if you can make the mandatory year and go somewhere else.

      Viewing 466 - 468 of 5,996 Reviews
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      ReviewsPaychex reviews

      Glassdoor has 6,168 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.