Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Paychex?

45% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (430) , Payroll Specialist (251) , Sales Consultant (197) , Sales (138) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (84) , Sales Associate (68) , Account Manager (67) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (55) , HCM Consultant (52) , Core Sales Representative (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The starting pay is okay and benefits are great." ((in 676 reviews)); "The training at Paychex is great for people just learning how to sell in a B2B world." ((in 395 reviews)); "culture is great and consistent" ((in 345 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 265 reviews)); "great place to work before covid can work from home" ((in 131 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 367 reviews)); "poor management and clique type teams" ((in 248 reviews)); "New managers have come in and taken away many of the privileges that were enjoyed by employees." ((in 153 reviews)); "Low salary and most of the time you are just sitting around" ((in 120 reviews)); "Upper management is out of touch and there is little to no in person support, but mandatory 5 days in office." ((in 86 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

Paychex reviews

3.1

45% would recommend to a friend

(5,995 total reviews)

John Gibson

47% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,995 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews

3.0

Sep 6, 2023

Not great

Sales

Recommend

CEO approval

Business Outlook

Pros

In depth training, lots of word tracks

Cons

They want you to work much more than 9-5 and push for saturdays

1.0

Aug 13, 2023

Going downhill fast

Taxpay specialist

Recommend

CEO approval

Business Outlook

Pros

Some leadership training available and some leaders are good

Cons

Everything else. Pay is not at industry standard. Raises/Bonuses were subpar this year even for highest rated employees. Work is moving to India and current employees are being forced to train them with no extra benefit to them. Highly overworked and under appreciated.

3.0

Aug 10, 2023

Pay is subpar to other HCM companies

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Not much, it’s a job. Feel like a number.

Cons

When you get a 2.88% annual increase from a multi billion dollar company, you start looking at other avenues. And then they implement RTO and you don’t live anywhere near a location. Advancement just stops because they WILL NOT be hiring for new, or allowing lateral moves unless you return to a branch. STUCK

Viewing 448 - 450 of 5,995 Reviews

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Paychex reviews

Company ratings over time

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Reviews by job title

Not great

Going downhill fast

Pay is subpar to other HCM companies

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