Paychex reviews

3.1

45% would recommend to a friend

(5,992 total reviews)
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John Gibson

47% approve of CEO

45% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,992 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
5.0
May 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Stability Leadership Sales tools Coworkers Support

Cons

Low pay Complicated commission structure

2.0
May 27, 2025

Wouldn’t recommend

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If your doing well you can get paid well

Cons

Many. Management, micromanagement, middle management

2.0
May 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Uncapped commission + lower ramp up quotas for new reps

Cons

Service is unresponsive. Changes in upper management has negatively changed the culture with no clear direction.

Viewing 448 - 450 of 5,992 Reviews

Glassdoor has 6,164 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.