Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Paychex?

45% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (430) , Payroll Specialist (251) , Sales Consultant (197) , Sales (139) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (84) , Sales Associate (68) , Account Manager (67) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (55) , HCM Consultant (52) , Core Sales Representative (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The starting pay is okay and benefits are great." ((in 681 reviews)); "Had great training back in the day and will help you get in the door with sales" ((in 390 reviews)); "culture is great and consistent" ((in 341 reviews)); "I have a great work/life balance and exceed quota just about every month." ((in 274 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 262 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 355 reviews)); "Poor Management and pay for what you do" ((in 250 reviews)); "New managers have come in and taken away many of the privileges that were enjoyed by employees." ((in 150 reviews)); "Low salary and most of the time you are just sitting around" ((in 119 reviews)); "Bad upper management and no one with any background or training in UX" ((in 88 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

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Paychex

Paychex reviews

3.1

45% would recommend to a friend

(5,995 total reviews)

John Gibson

47% approve of CEO

45% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.1

Culture & values

3.1

Career opportunities

3.0

Compensation and benefits

2.7

Senior management

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

2.0

Jun 10, 2024

Not what it used to be

Human resources

Recommend

CEO approval

Business Outlook

Pros

Generous time off in most roles. Health insurance is on par with other large companies.

Cons

When Gibson took over as CEO the writing was on the wall there would be a complete overhaul of the company. He's eliminated remote work and most of the recent layoffs were remote. Lots of office closures with more to come. The culture is toxic as you're forced to act like everything is good, when everyone is terrified of being laid off because we learned it's not performance based. They're cutting heads and running the business very lean, which is good for them but not for employees. Generous time off means certain people take unlimited time off and managers dump their work on others. Pay across the board is quite low compared to other HCM's.

2.0

Jun 5, 2024

Great lower MGT, Terrible upper MGT

Human resources business partner hrbp

Recommend

CEO approval

Business Outlook

Pros

-Remote Work -Great Management -Career Growth -Training opportunities

Cons

-low compensation -high demands -never ending expectations -frequently set expectations without a means to track. -impossible workload

1.0

May 24, 2024

Review

Retirement consultant

Recommend

CEO approval

Business Outlook

Pros

Role allows for Remote work

Cons

Lack of culture and development

Viewing 433 - 435 of 5,995 Reviews

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Not what it used to be

Great lower MGT, Terrible upper MGT

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