Paychex reviews

3.1

45% would recommend to a friend

(5,991 total reviews)
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John Gibson

47% approve of CEO

46% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,991 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Jun 19, 2025

Don’t do it!

Recommend
CEO approval
Business Outlook

Pros

Absolutely Nothing positive about Paychex!

Cons

I worked in Mid-Market. Past 3 VPs were fired. *No go to market strategy. *Internal operations are a nightmare. Disconnected processes and systems. Operating like it’s 2010 *No dedicated marketing team and outdated approach. *No unification across company. *Internal fighting for revenue and deals. *Unethical reps that know how to fly under the radar. *Horrible implement *Lowest pay in the industry

3.0
Jun 19, 2025

Great for starting out

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Solid training- and a ton of it!

Cons

Poor culture, high turnover. Needs to improve

4.0
Jun 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Good experience and people to work with

Cons

DevOps can be repetitive at times

Viewing 412 - 414 of 5,991 Reviews

Glassdoor has 6,163 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.