Paychex reviews

3.1

45% would recommend to a friend

(5,989 total reviews)
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John Gibson

47% approve of CEO

45% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,989 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Jun 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, open to new ideas

Cons

This is door to door sales. Sales cycle may take years. Extremely limited number of opportunities, average opportunity is very low value. Internal resources will actively try to take away the limited opportunities you get a hold of. Company had 48% attrition in sales during first year

2.0
Jun 25, 2025

Used to be better

Recommend
CEO approval
Business Outlook

Pros

Good benefits and cost. Typically get a raise and bonus (though smaller each year).

Cons

Has become overly corporate and removed benefits since new CEO took over. Now feel like just a number instead of a person. Not valued like before. Remote option got removed with new CEO too. Also, they hire new people in (temps included) making more than employees who have been there for years. Bonus and raise structure has significantly declined over the years.

Viewing 400 - 402 of 5,989 Reviews

Glassdoor has 6,161 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.