Paychex reviews

3.1

45% would recommend to a friend

(5,989 total reviews)
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John Gibson

47% approve of CEO

45% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,989 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Jul 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible, monthly commission, remote, etc

Cons

Terrible management and micromanaged for everything. All the policies have change but not communicated to any of the reps and they expect us to know this without sharing any notice of changes? God forbid you're a couple minutes late to a district call, you'll get a message from the director about it. Oh and you haven't made sure you followed the PTO policy to let the director know you're on PTO? you'll be getting calls on your day off about why you're not working

4.0
Jul 28, 2025
Recommend
CEO approval
Business Outlook

Pros

It was a good company to work at, leadership gave you the training that you needed and I think it sets you up for success.

Cons

Lotta people who are negative and want to track you down if you find those people. Stay away from those individuals.

Viewing 370 - 372 of 5,989 Reviews

Glassdoor has 6,161 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.