Panda Express Cook/Kitchen Help reviews

I worked in a store located in a mall food court & that is my only experience of a Panda Express store ever. It is a policy to take aside each employee once a week & inform them of secret shopper reviews & discuss what we can do to make the store better. The problem was that the store is supposed to stop serving at 8 & the cooks would stop making food at 7. I didn't know this was against the rules because I was new & employees can get you to believe anything in training. It continued even after I was informed that this was wrong. So most nights I'd work the front with just a bowl of sad looking orange chicken & white rice & customers thought they were being punked. When it came around to those meetings with the manager, I would bring this up & he would say, "but what can YOU do to help the store?" & I'd be like, "I'm telling you! Sales are low after dark because there is no food for anyone to buy!" The company is well meaning with their community efforts but all of the employees at this store were so mean. I left because I was tired of managers & cooks yelling at me straight up in front of customers. It was unprofessional. I wouldn't have cared if they had something to say when there weren't customers but it's bad enough being abused by customers & not being able to speak up. Imagine someone abusing you in front of a customer!

Hard to move up in the company