Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at OpenTable?

78% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 95 reviews)); "Good benefits overall" ((in 58 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 48 reviews)); "Great people and teams all around" ((in 31 reviews)); "Good pay and my co" ((in 21 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 24 reviews)); "Senior leadership has no idea what they are doing" ((in 14 reviews)); "My manager was also absent for 75% of my probation period." ((in 14 reviews)); "Training is 2 weeks then they put you on the floor." ((in 12 reviews)); "Upper Management is constantly changing" ((in 7 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.1

78% would recommend to a friend

(669 total reviews)

Debby Soo

77% approve of CEO

76% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.9

Senior management

3.9

Career opportunities

OpenTable has an employee rating of 4.1 out of 5 stars, based on 669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

669 reviews

4.0

May 18, 2017

Great Place to be!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great management, culture and fringe benefits. I feel like once we get past the newness of starting up that this place will be perfect.

Cons

Volumes have been far too much for current staffing. The transition did not go smoothly, but it sounds like improvement is on the horizon.

OpenTable Response

Thank you for the feedback and your patience as we grow our customer support office. Building out the team like this will always have its growing pains so we appreciate the feedback. Thanks!

4.0

Mar 30, 2017

Awesome company culture, mediocre pay

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

-Cool people -Relaxed environment -Schedule flexibility -Beautiful office -Open communication -Learning interesting and relevant technical skills

Cons

-Training program is still a work-in-progress -Company is new so many policies changing and things not set in stone -Pay isn't great for the amount of skills we are expected to know and knowledge we are expected to have (being paid as customer support, when in reality we are TECH! should be paid for both!)

OpenTable Response

I appreciate the time you took to leave us feedback. Employee training is always a top priority and we are continuing to refine the process in the contact center as it grows. We work hard to make our compensation program fair and rewarding, so please reach out to your HRBP if you have concerns regarding pay. Thanks for your feedback!

5.0

Mar 29, 2017

Very busy and exciting place to work

Customer/technical support representative,

Recommend

CEO approval

Business Outlook

Pros

Excellent peers and Management always there to assist Peers strive to be the best Very friendly environment, great team spirit, great customers Strong development team, enjoy watching the the software evolve and succeed.

Cons

None really. Our unit appears to run smoothly so nothing to add.

Viewing 178 - 180 of 669 Reviews

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Jobs at OpenTable

Manager, Account Executives