Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at OpenTable?

76% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 90 reviews)); "Benefits are great" ((in 55 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 51 reviews)); "Good pay and my co" ((in 29 reviews)); "Great people and teams all around" ((in 28 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 25 reviews)); "My manager was also absent for 75% of my probation period." ((in 13 reviews)); "Training is 2 weeks then they put you on the floor." ((in 9 reviews)); "poor communication to staff (especially those remotely based)." ((in 8 reviews)); "Upper Management is constantly changing" ((in 7 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

Compare reviews

4.0

76% would recommend to a friend

(670 total reviews)

Debby Soo

77% approve of CEO

74% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.2

Work/Life balance

4.1

Compensation and benefits

4.0

Culture & values

3.8

Senior management

3.8

Career opportunities

OpenTable has an employee rating of 4.0 out of 5 stars, based on 670 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

670 reviews

3.0

Jan 31, 2023

One Hand Didn't Know What the Other Was Doing

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Modern and tech-savvy -Pro-remote work (after listening to employees who pushed back on return to work)

Cons

-Mass confusion about how things should look and feel under a confusing blended company scenario (working with Kayak.com so closely) -The leadership tried to be diverse and inclusive but was instead filled with snide and snippy individuals

3.0

Aug 25, 2022

So much has changed! (not in a good way)

Account executive

Recommend

CEO approval

Business Outlook

Pros

Really great benefits. A week is given off during the summer and a week off in between Christmas and NYE (outside of the 5 weeks PTO). 4 Months Mat/Pat leave. Really great work/life balance for sales.

Cons

No upward mobility. Zero. That is probably the biggest complaint from everyone. They just let go the entire inside sales team that drove millions in rev. Red flag! The new CEO - Debby has never worked in the restaurant industry and her decisions show it. The competition is KILLING OpenTable and they just don't know how to handle it. Oh - and if you're not WOKE or a hard core democrat... don't come work for this company. A dedicated slack channel was created so people could cry about Roe v Wade. Monthly pronoun trainings and so much more.

4.0

Aug 22, 2022

Great benefits but leadership seems currently lost

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

OpenTable has incredible benefits, all added up they provide employees around five weeks of PTO. They're always looking for ways to improve their employee's well-being and genuinely do care about their employee's mental health as well as their work-life balance. The people and culture that make up the company are the best parts of the company. There was not one person I did not enjoy working with.

Cons

The current direction of OpenTable seems to be lost. Management and especially the executive staff have not been transparent with their companies with the direction they're taking the company. Moreover, lots of competing companies have entered OpenTable's market and this lack of direction has momentarily crippled the company in what seems to be a loss of market share. The service OpenTable provides remains superior to its competitors but if the executive staff does not get a handle on things soon the company will continue to falter.

Viewing 97 - 99 of 670 Reviews

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Jobs at OpenTable

Account Manager Hotels EMEA