OpenTable reviews

4.1

78% would recommend to a friend

(669 total reviews)
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Debby Soo

77% approve of CEO

76% positive business outlook

OpenTable has an employee rating of 4.1 out of 5 stars, based on 669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

669 reviews
5.0
Apr 4, 2016

Great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent company all round, competitive salary, care about all their employee's and give you benefits you would expect from a global company.

Cons

Progression can sometimes be tough and training sometimes is more favorable to other roles. All the decisions are made in the US.

5.0
Mar 9, 2016

Grab a seat at the table!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've worked at OpenTable for several years now, and it has been a real privilege to be a part of the growth this company has achieved in that time. Beyond our amazing products for restaurants and diners, what makes OpenTable special is the people. We are absolutely a company of foodies who work hard and eat well -- often at the same time. There's always someone to grab lunch with, terrific healthful snacks for employees, and treats from colleagues' latest travels on Steakman's (Yes, we have a bar in our marketing department!). There's a new focus on professional development and there are always opportunities to broaden your skill set if you're willing to take on new challenges. Management puts a true emphasis on work-life balance, and the company regularly celebrates team and individual accomplishments. Volunteering is important as the company values giving back -- and those outings are typically followed by great food and drink! There's a great deal of transparency around company goals, which I appreciate. And, as a diner and former restaurant professional, I really love the service and the product so it's incredibly cool to work for a brand you actually believe in.

Cons

The growth we've achieved has definitely been accompanied by changes, and they haven't always been effortless to navigate -- when you staff up dramatically, for example, it can be hard to establish solid career paths. However, we have a super charged-up CEO who is really dialed in to those challenges and a solid P+C team, so I think we're moving in an exciting direction.

2.0
Mar 7, 2016

Lipstick on a Pig

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are a lot of fun people at OpenTable, with a shared passion for food and dining.

Cons

OpenTable is really good an presenting an image and tooting its own horn as a great place to work, but it's all flash and very little substance. Employees are not recognized for their accomplishments and people get thrown under the bus so their managers can save face. KPIs are mostly vanity metrics. The people who yell the loudest about how great they are get the most attention. It's hard to advance at all, and harder still if you're female (though perhaps the new female CEO will do something about that). It's a very cliquey environment that can often feel like a frat house.

Viewing 559 - 561 of 669 Reviews

Glassdoor has 721 OpenTable reviews submitted anonymously by OpenTable employees. Read employee reviews and ratings on Glassdoor to decide if OpenTable is right for you.