The company has been growing but hasn't staffed managers that are handling it well. The current management in place isn't trusting employees, which is tragic because there are a lot of talented folks here. Instead of delegating, management is being more hell-bent on instituting rigid processes that everyone needs to fall into line with versus actually managing the people, knowledge, and skillsets they have working under them. Classic case of a medium-sized company bloating itself into an inhumane corporation. Process has become more important than results, which puts OpenTable in an odd position because there's definitely a sense that the Priceline Group (which bought OpenTable) has become increasingly frustrated that their recent acquisition isn't producing results fast enough.