Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at OpenTable?

78% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 91 reviews)); "Benefits are great" ((in 57 reviews)); "Work life balance is great" ((in 46 reviews)); "Great people and teams all around" ((in 29 reviews)); "Good pay and my co" ((in 27 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 26 reviews)); "My manager was also absent for 75% of my probation period." ((in 13 reviews)); "Upper Management is constantly changing" ((in 7 reviews)); "poor communication to staff (especially those remotely based)." ((in 6 reviews)); "Very cliquey and favoritism is apparent." ((in 6 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.1

78% would recommend to a friend

(669 total reviews)

Debby Soo

77% approve of CEO

76% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.9

Senior management

3.9

Career opportunities

OpenTable has an employee rating of 4.1 out of 5 stars, based on 669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

669 reviews

5.0

Aug 24, 2016

Loving my time here so far!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

My time here so far has been great. Not only am I learning something new almost every day, but I am always given the opportunity to work on new projects that I couldn't imagine being a part of anywhere else. You are put to the test quickly on whether or not you can do the job, but there no room for slacking here. It's a work hard, but certainly play hard culture!

Cons

There has been some shift in management recently, however we've been making a lot of great hires as well. I'm excited to see where this will lead us.

5.0

Aug 23, 2016

Best and most honest company I have ever worked for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

loads of benefits including private healthcare, share allowances. Plenty of progression. Extremely honest company and out to actually help their customers rather than just make money from them. All staff are effectively restaurant consultants with years of knowledge of the industry. They are trained to advise restaurants in the best way possible to help with the restaurant productivity. The OpenTable product then helps them further. Very friendly staff and plenty of incredible social events both in the UK and abroad. Staff very well rewarded. They have the best product out there by miles.

Cons

They are often slated online by competitors having a cheap shot. 100% of the time the competitors are not truthful. Competitors like to post as much negativity about OpenTable as they can. OpenTable has always taken the stand that we aren't childish and will not retaliate or bad mouth our competitors. But perhaps its time that we started standing up for ourselves and let everyone else know the truth and start taking legal action against the competitors selling their product by bad mouthing us.

4.0

Jul 25, 2016

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It doesn't feel like work. OpenTable is one of the most welcoming places to work, full of friendly, passionate people. Creating a marketplace for restaurants to serve diners is complex and interesting. Work/life balance. Perks at restaurants. Great stock benefits.

Cons

Efforts can take longer than they should. Better compensation can be found in the Bay. Longevity sometimes trumps execution for promotions.

Viewing 541 - 543 of 669 Reviews

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Jobs at OpenTable

Account Manager Hotels EMEA