OpenTable reviews

4.1

78% would recommend to a friend

(669 total reviews)
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Debby Soo

77% approve of CEO

76% positive business outlook

OpenTable has an employee rating of 4.1 out of 5 stars, based on 669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

669 reviews
4.0
Dec 13, 2016

Fun Culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Laid back work office, great culture, like-minded coworkers, great incentives and decent commission. Lots of vacation, can work from home sometimes too!

Cons

Not much room for growth, office cliques- very catty, if you don't fit in with culture you will not do well

4.0
Dec 8, 2016
Recommend
CEO approval
Business Outlook

Pros

Very open to adopting new tech. No issues with politics. Not clique-ish. Smart engineers everywhere. Well paying for Los Angeles . Great office.

Cons

A lot of legacy tech still exists which needs to be maintained. Management doesn't look to internal talent for offering career advancement and promoting people to management they look for outside hires.

2.0
Nov 24, 2016

Great folks, but overall mediocre

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The best part about OpenTable is the company culture and the people. Your colleagues are approachable and a delight to work with on a day-to-day basis. The company also throws fun happy hours and parties to allow you to get to know your colleagues and enjoy each other's company. The company's products and future vision is much more practical and well-defined under Christa's leadership.

Cons

The company is very cheap. The systems are severely outdated, which creates a lot of manual work. Efficiency is not a priority and never discussed. The common complaints to why the company does not have the basic necessities is "it's not in the budget." I imagine this is because the Priceline Group examines every single penny the company is spending. Growth opportunities and promotions are determined closely linked to how close you are with your manager rather than merit. Despite making repeated cases for a promotion or a growth plan, your manager holds the key to whether you get to move up or have the support to foster growth in your role. This is quite a contradictory vision given that the People & Culture team emphasizes how much employee growth matters, but the team does absolutely nothing to enforce this. The company also needs to invest in mandatory manager training (again - cheap!) to establish some sort of uniformity. A lot of folks have moved into manager or team lead positions who have not managed teams before because of high turnover rates the company experienced in 2014 and 2015. Compensation and benefits are severely below market. My salary is 50%+ higher at my new company for the same role. The company is very far from being competitive from other bay area tech companies.

Viewing 526 - 528 of 669 Reviews

Glassdoor has 721 OpenTable reviews submitted anonymously by OpenTable employees. Read employee reviews and ratings on Glassdoor to decide if OpenTable is right for you.