Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at OpenTable?

78% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 95 reviews)); "Good benefits overall" ((in 63 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 51 reviews)); "Great people and teams all around" ((in 29 reviews)); "Good pay and my co" ((in 21 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 27 reviews)); "My manager was also absent for 75% of my probation period." ((in 15 reviews)); "Upper Management is constantly changing" ((in 7 reviews)); "Very cliquey and favoritism is apparent." ((in 7 reviews)); "poor communication to staff (especially those remotely based)." ((in 6 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.1

78% would recommend to a friend

(669 total reviews)

Debby Soo

77% approve of CEO

76% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.9

Senior management

3.9

Career opportunities

OpenTable has an employee rating of 4.1 out of 5 stars, based on 669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

669 reviews

3.0

Jul 18, 2017

Project Coordinator

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fun, fast paced environment, and great office location

Cons

Employee benefits below industry standard, general "clique-y" attitude amongst employees

OpenTable Response

Thanks for your feedback. As you may know, we recently launched an Affinity Group initiative to help connect employees with similar interests and passions. For more details, reach out to People & Culture.

4.0

Jul 2, 2017

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Awesome culture and people, everyone is knowledge and friendly.

Cons

IT job but with a call center pay.

3.0

Jun 26, 2017

At Least The Coworkers Are Great

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

Awesome coworkers(supervisors/agents), health insurance(ish), free snacks, pool table, valuable knowledge from tier 2 agents.

Cons

The pay is far lower than what it should be, the term "customer support representative" was an inaccurate title of what the job really is, senior management is cliquey (including HR), email agents get paid the same amount as phone agents (now THOSE are customer support representatives), a lot of promises not fully kept, high turnover rate which makes things increasingly difficult when this company hasn't even got its feet on the ground for in-house support, and the trainer is not familiar with technical processes (just learned training classes are taught incorrect troubleshooting steps for one of the connection issues).

OpenTable Response

Thank you for taking the time to provide us feedback regarding your experience on the Customer Support team. We've recently made organizational and leadership changes by more tightly aligning customer support and sales. I believe this will enable us to manage the entire customer life cycle in a way that wasn't possible before. Please reach out to your HRBP with any questions!

Viewing 493 - 495 of 669 Reviews

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Jobs at OpenTable

Manager, Account Executives