Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at OpenTable?

78% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 95 reviews)); "Good benefits overall" ((in 63 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 51 reviews)); "Great people and teams all around" ((in 29 reviews)); "Good pay and my co" ((in 21 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 27 reviews)); "My manager was also absent for 75% of my probation period." ((in 15 reviews)); "Upper Management is constantly changing" ((in 7 reviews)); "Very cliquey and favoritism is apparent." ((in 7 reviews)); "poor communication to staff (especially those remotely based)." ((in 6 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.1

78% would recommend to a friend

(669 total reviews)

Debby Soo

77% approve of CEO

76% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.9

Senior management

3.9

Career opportunities

OpenTable has an employee rating of 4.1 out of 5 stars, based on 669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

669 reviews

4.0

May 21, 2018

marketing associate

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

relaxed environment, good work life balance

Cons

hard to move up, tasks can feel mundane

1.0

May 14, 2018

Sales and client relations. Hybrid

Customer service hybrid

Recommend

CEO approval

Business Outlook

Pros

Great product. If you are good with clients there are perks the restaurants will give you

Cons

Management doesn’t care about their employees at all. Even when you are top producer

2.0

May 11, 2018

Toxic and a lot of change

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Sales incentives are good and frequent -Collaborative and helpful instead of individually competitive and pitting salespeople against one another -Free food -Market leader

Cons

-Cliquey -Lots of change and lack of transparency -"You're with me or against me" mentality -Health plan is weak. Majority of benefits focused on San Francisco/California - not consistent across states -Tech is slow -Customers (restaurants) hate us but need us, so closing is relatively easy but with reluctance and complaining -Growth and career advancement is centered around switching departments, which is not real advancement

Viewing 472 - 474 of 669 Reviews

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Jobs at OpenTable

Manager, Account Executives