OpenTable reviews

4.1

78% would recommend to a friend

(670 total reviews)
avatar

Debby Soo

77% approve of CEO

75% positive business outlook

OpenTable has an employee rating of 4.1 out of 5 stars, based on 670 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

670 reviews
1.0
May 2, 2019

Not what it used to be

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

*It’s a fun industry to learn and be a part of. *Free snacks and drinks. *Remote offices seem to be doing well. *There are some great people that still work at OpenTable.

Cons

Here’s the truth. OpenTable is a 20 y/o company with not much going on. Do your research, you’ll see most of the reviews say very similar things. *Departments don't work well together. While there are only a handful of company objectives, teams seems to still have their own agenda and are not aligned. *It gets boring and redundant. You’re given specific things to work on and that’s all you do. It’s not scrappy, things do not move quickly. *There used to be fun happy hours and company events. These no longer exist. *Really bad leadership. There is a lack of creativity, inspiration, and empathy from leaders. This could be because they are not getting clear direction themselves, but this is a problem. *Limited growth (unless you’re really good at playing the political game) and few opportunities to learn new skills. *It’s very political. Whatever Kayak wants, Kayak gets. The OpenTable leaders will bend over backwards to make sure it happens. *Lack of excitement. Ever since the Kayak integration, there has been a big drop in morale. It’s been almost a year now, and the morale is still very low. *There is no OpenTable CEO currently. There are two OpenTable leaders who both report into the Kayak CEO. This could explain why Kayak is so highly favored and why many employees at OpenTable are in the dark.

5.0
May 2, 2019
Recommend
CEO approval
Business Outlook

Pros

Majority of people working for OpenTable are decent, smart people. Pay and benefits are competitive in most cases. Also, company has a rich history and culture.

Cons

2018 changes in executive team and organization chart was followed by high employee turnover. Workload is usually high.

3.0
Apr 30, 2019

Just an average employer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Monthly happy hours, flexible hours

Cons

Poor merit increases, management (Kayak) only cares about cutting costs and not retaining people or keeping employees happy. Salaries are not at market rate.

Viewing 439 - 441 of 670 Reviews

Glassdoor has 722 OpenTable reviews submitted anonymously by OpenTable employees. Read employee reviews and ratings on Glassdoor to decide if OpenTable is right for you.