OpenTable reviews

4.1

77% would recommend to a friend

(669 total reviews)
avatar

Debby Soo

76% approve of CEO

75% positive business outlook

OpenTable has an employee rating of 4.1 out of 5 stars, based on 669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

669 reviews
1.0
Mar 20, 2021
Recommend
CEO approval
Business Outlook

Pros

- Decent people to work with. - Decent pay for entry-level work.

Cons

- Micromanagement: expect every single thing you do to be monitored and under a microscope. Breaks are ridiculously short for call center work. - You have to work weekends. No life/work balance at all. - Politically infused: if you are not a liberal, be prepared to be ostracized for differing views. BLM and LGBTQ are forced upon you, despite your religious or personal beliefs. Diversity only applies to political agenda and nothing outside of it. - Inappropriate conduct from supervisors; lack of professionalism in the work place. - Limited mobility - Biased, unclear and subjective assessments on employee performance based on "Pillars of Excellence". No room for authenticity or personal creativity, but required to conform. - Poor communication from supervisors - Expect to experience burnout from a steady influx of angry customers.

4.0
Mar 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Company Benefits, Company Culture, Free Stuff in Office, great connection within teams which made it feel like on big family

Cons

QA requirements too focused on American market, agents were often just ticking things off in order to get a good QA which made calls and emails less natural and put unnecessary pressure on the agents. Management is talking badly about other agents or ex- employees during meetings.

3.0
Mar 3, 2021
Recommend
CEO approval
Business Outlook

Pros

Benefits/perks, 4 day work week

Cons

Micromanaging, frequent employee reviews, high turnover

Viewing 364 - 366 of 669 Reviews

Glassdoor has 721 OpenTable reviews submitted anonymously by OpenTable employees. Read employee reviews and ratings on Glassdoor to decide if OpenTable is right for you.