Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,217 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (378) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"good benefits and over all environment" ((in 184 reviews)); "discounts and free coffee" ((in 122 reviews)); "Pay is good and is widely flexible" ((in 118 reviews)); "Good salaries and bonuses." ((in 77 reviews)); "Great Team and Product" ((in 74 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 155 reviews)); "Work work work No work life balance!" ((in 48 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 44 reviews)); "The managers don't care if you die at your desk." ((in 40 reviews)); "Upper management and corporate expectations are absurd." ((in 25 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What Nespresso locations have received the highest employee ratings?

Bordeaux , Lyon , Nice , Issy-les-Moulineaux , Lille , Paris

Nespresso reviews

Compare reviews

4.2

91% would recommend to a friend

(1,227 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Work/Life balance

4.3

Compensation and benefits

4.0

Senior management

3.5

Career opportunities

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,227 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Jul 3, 2025

The best experience as a first work in France

Customer experience insight analyst

Recommend

CEO approval

Business Outlook

Pros

* Google work-life balance * Very good work ambience * Really good guide and team work feeling

Cons

Nothing to add. They're awesome.

Nespresso Response

11mo

Hello, Thank you for taking the time to share such a positive feedback on your experience with our company. At Nespresso, we always strive to create a balance that accommodates the needs of our employees to ensure that they can maintain a healthy workload, and we are happy that you appreciate our efforts in this regard. It is one of our main priorities to foster a welcoming and supportive environment for everyone to succeed. If you have any further suggestions or ideas you would like to share, we encourage you to reach out to your former management or HR team. Wishing you much success in your new endeavors. Thank you.

5.0

Dec 3, 2024

NICE

Warehouse worker

Recommend

CEO approval

Business Outlook

Pros

good, nice, amazing, not bad

Cons

I dont Know any cons

Nespresso Response

1y

Hello, Thank you for taking the time to share your feedback with us. We sincerely appreciate your positive remarks about our company, including the kind words you used to describe your experience. Your satisfaction is important to us, and we are glad to hear that you found our benefits, employees, and coffee to be enjoyable. We will share your words with the respective team. Wish you all the best in your future endeavors. Thank you.

5.0

Dec 6, 2022

Good

Boutique coffee specialist

Recommend

CEO approval

Business Outlook

Pros

You can learn excellence of customer service. Also easy to take some responsibilities if you are motivated

Cons

The same as every jobs in a store (working during weekends mainly)

Nespresso Response

3y

Hello, Thank you for your feedback and review. We are happy to read that you enjoyed training and learning opportunities we provide at Nespresso, as well as our company ethics. We are building an environment with diversity and inclusion that creates positive disruption, embraces innovation, and empowers people and teams to win. Furthmore, our business is growing and evolving, and we genuinely appreciate our Nespresso teams' collaborative efforts to deliver the best customer service. Regarding the cons, our people are our top priority, and we strive to provide comfortable working conditions for everyone. Also, we always attempt to find the right balance between the customer and business needs and flexible work hours of our teams. Wishing you all the best in your future endeavors. Thank you.

Viewing 1 - 3 of 1,227 Reviews

Jobs at Nespresso

Vendeur CDD (H/F)

Paris

View job

Vendeur - Stage (H/F)

Conseiller clientèle - CDD (H/F)

Vendeur - Stage (H/F)

Nespresso

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The best experience as a first work in France

NICE

Good

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