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      MuleSoft

      Part of Salesforce

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      MuleSoft reviews

      3.8

      54% would recommend to a friend

      (588 total reviews)
      avatar

      Brent Hayward

      77% approve of CEO

      42% positive business outlook

      Ratings by category

      4.5

      Compensation and benefits

      4.0

      Diversity & inclusion

      3.8

      Career opportunities

      3.6

      Culture & values

      3.5

      Work/Life balance

      3.3

      Senior management

      MuleSoft has an employee rating of 3.8 out of 5 stars, based on 588 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MuleSoft employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      588 reviews
      4.0
      Jan 25, 2017

      Not the same opportunity it was

      Account development
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Product - The product has a great roadmap and is a leader in its field, as shown by many Gartner reports. 2. Leadership - The leadership have impressive backgrounds, strong academic credentials and bring insightful perspectives from their past at tech titans like Google, Facebook and Oracle. The leadership team are friendly and open, and you will be building a network with people who are going to go on and have hugely successful careers. 3. People - I would go into work every day and safely say that I was genuinely friends with colleagues from different departments. This is a great job if you would like to join a relatively established company that has set procedures and has figured lots of things out, while still being within an industry that is experiencing growth.

      Cons

      MuleSoft has now grown to such a size that you can longer drive the broader business impact that you could before. The levels of management have substantially increased, and progression across the business for entry level positions is getting slower and slower. They may be able to offer short-term bumps in salary and title, but they cannot offer genuine and rapid progression in terms of responsibility. MuleSoft is no longer a 'start-up'. While it's still a better growth environment than IBM or Oracle, if you are looking to wear many hats, build a broad base of skills and drive a massive impact, then this is no longer the place for you. It was an open secret internally that MuleSoft are on the 60th percentile in terms of pay within the technology industry. In my mind, they do not have the brand equity or progression options to justify paying you less.

      avatar
      MuleSoft Response
      9y
      Thanks for taking the time to share a comprehensive review of your experience. I'm so pleased you felt a strong connection with your colleagues and were inspired by the leadership team here. Leadership is an important component of the company, in particular the Account Development team, and we're always looking for ways to improve how we train and develop the next generation of leaders. We're not perfect by any means, but I truly believe we're getting better every day at this. People do in fact have an opportunity to make a real impact here, and our growth actually affords more opportunities for this, because the more we grow, the more challenges arise that need creative solutions. I'm unsure where you learned information about how we pay in comparison to other companies in the industry, as rewarding top talent accordingly is a priority, and we regularly review data from broader industry surveys and compensation reviews to ensure pay and benefits are highly competitive. However, it means a lot to me that overall, you enjoyed your time with MuleSoft, and I wish you the best in your future endeavors.
      2.0
      Dec 30, 2016

      Operations

      Operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Free lunch three days a week - Cool office

      Cons

      - TERRIBLE work life balance. This would be alright if the job evolved and work were interesting. See following points for details. You will work into the night several times per month - Ideas spawned within teams are quashed by upper management. It seems backward, but in-line with big bureaucracies, that people far from the day-to-day determine the solutions to problems. - When I started everyone on my team pursued skills to make operations smoother and more accurate. Now team members are a success if they learn the basics, and aren't challenged to do more. - You are a cog in the wheel. I was hired with the promise of improving processes and tools. The company doesn't keep up with hiring and as a result the menial, time consuming tasks take up more of the day. This leads to less tool building, and ever more manual processes. Creativity quashed, efficiency decreasing. -- Promotions within take as long as the hiring process. Indeed you may have the degrees and projects to show your worth, but in the end showcasing that you can be a good cog is more important than your breadth of knowledge or ability to create - The view management has of the company seems out of line with reality. The company has aggressive hiring goals, but people leave at a fairly rapid pace.

      avatar
      MuleSoft Response
      9y
      MuleSoft employees have a strong sense of pride for being a part of the team, share our successes and look forward to taking us to the next phase. It looks like your experience here has been less than stellar. I would like to help change that. To put things into context, MuleSoft is one of the fastest growing enterprise software companies. We are a rare success story in the technology arena. We see this as a validation of our products and vision in the marketplace. We take pride in the caliber of our team and set the bar really high. This is also true for operational functions and that’s for a reason: Building an efficient operational cadence and rigor is critically important as the company prepares for each new stage of growth. Understandably, supporting MuleSoft’s phenomenal growth while at the same time building new processes and paving roads for the company is a demanding job. That’s why we hire the best and hiring the best takes time. We have a process focus in everything we do and welcome any ideas to improve the way we operate. Please reach out to me directly. My door is always open and I'm intent on making sure our team is well supported in all areas possible.
      5.0
      Dec 21, 2016

      Account Development Representative

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unlimited PTO Strong sales training program Free lunch This isn't a typical make X amount of calls a day and go home role. You own your book of business and work directly with the entire account team, you're not just passing stuff over the fence -- you feel like a part of something bigger

      Cons

      Work-life balance can be difficult because even as an ADR you're still carrying a quota.

      avatar
      MuleSoft Response
      9y
      Glad you're enjoying your time at MuleSoft! Keep up the good work.
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      ReviewsMuleSoft reviews

      Glassdoor has 679 MuleSoft reviews submitted anonymously by MuleSoft employees. Read employee reviews and ratings on Glassdoor to decide if MuleSoft is right for you.