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      MuleSoft

      Part of Salesforce

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      MuleSoft reviews

      3.9

      54% would recommend to a friend

      (588 total reviews)
      avatar

      Brent Hayward

      77% approve of CEO

      42% positive business outlook

      Ratings by category

      4.5

      Compensation and benefits

      4.0

      Diversity & inclusion

      3.8

      Career opportunities

      3.6

      Culture & values

      3.5

      Work/Life balance

      3.3

      Senior management

      MuleSoft has an employee rating of 3.9 out of 5 stars, based on 588 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MuleSoft employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      588 reviews
      3.0
      Oct 11, 2017

      only a small portion of reps are hitting their numbers

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company that has a great point of view on integration and has great sales training/methodology

      Cons

      they have over-hired across regions and the territories are thin

      avatar
      MuleSoft Response
      8y
      I am sorry for your experience and view on thin territories. Myself, our President, your RVP, and everyone in leadership are one Slack message or email away, and I would welcome the opportunity for your candid feedback so that we can work together to solve any issues you are having. While the great majority of our account executives are hitting quota with the territories they are assigned, we continue to look at how territories can be aligned for maximum account executive success. Ensuring the success of front line sellers is critical to any business, and we are constantly assessing anything that we can do to improve that success. I hope you will connect with me soon so we can address any issues.
      2.0
      Oct 8, 2017

      Not the best.. anonymous on exit

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Office is in line with other start-ups in location and amenities. Lots of new people coming in, so hope for cultural improvement.

      Cons

      Unknown / not really respected which kills your exit opportunities (Mulesoft on the resume will have less respect than almost any other B2B software co...). Not the smartest or most talented (on the sales management side at least) which is probably why targets are rarely hit. Very light on process and structure to lots of activities, could be a lot more efficient.

      avatar
      MuleSoft Response
      8y
      I am sorry to hear you are not proud of having MuleSoft on your resume. Most Muleys who have left have gone on to do incredible things, and if there is a way we can help here, let us know. On the management side, we continually invest in our managers ability to coach and lead, and also measure it multiple times per year through account executive feedback. We can always do better, and thanks for your feedback to remind us to keep pushing here.
      3.0
      Sep 13, 2017

      Tough Selling Environment

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Incredibly intelligent and talented team Good Benefits Good Product Offering

      Cons

      Over-crowded territories with high percentage of reps not hitting targets

      avatar
      MuleSoft Response
      8y
      Very glad to hear you were able to be a part of such a high caliber team, and I am sorry to hear about your experience. However, the great majority of our account executives continue to exceed their targets every year, and there remains plenty of opportunity out there. Even so, they should never feel like their territories are overcrowded, and it is incumbent upon us to setup all of our employees for success. We are growing very fast, and account executives are pivotal to our growth. We are continuing to take a deeper look into territory assignments to double ensure your experience is not widespread or repeated. I appreciate you sharing your feedback.
      Viewing 430 - 432 of 588 Reviews
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      ReviewsMuleSoft reviews

      Glassdoor has 679 MuleSoft reviews submitted anonymously by MuleSoft employees. Read employee reviews and ratings on Glassdoor to decide if MuleSoft is right for you.