3.0Mar 15, 2022Poor Training and OrganizationCustomer support engineerFormer employee, more than 5 yearsDallas, TXRecommendCEO approvalBusiness OutlookProsGreat benefits and excellent professional work relationships with continual morale eventsConsPoor documentation and training prevent learning a subject while constant changes in product designs make them nearly impossible to supportShow more
2.0Jan 16, 2022Customer support is not good jobCustomer support engineerFormer employee, more than 1 yearTokyoRecommendCEO approvalBusiness OutlookProsIt is the nice place for people who like MS technology .ConsOverwork . Not good work life balance. over 60h over work/per month.Show more
2.0Oct 20, 2020Each team is differentCustomer support engineerCurrent employee, more than 1 yearDallas, TXRecommendCEO approvalBusiness OutlookProsDecent pay and great benefitsConsInconsistent management and barely any usable internal documentationShow more