Marsh Risk Insurance Operations reviews

4.0

73% would recommend to a friend

(53 total reviews)
avatar

Martin South, John Doyle

100% approve of CEO

70% positive business outlook

Insurance Operations employees have rated Marsh Risk with 4.0 out of 5 stars, based on 53 company reviews on Glassdoor. This indicates that most Insurance Operations professionals have a good working experience there. Marsh Risk is rated in line with the average (within 1 standard deviation) by Insurance Operations professionals compared to other employers within the Assurance industry (3.6 stars).

Reviews by job title

53 reviews
1.0
Jul 15, 2014
Recommend
CEO approval
Business Outlook

Pros

There is very little Pro's about this company: * It did pay for me to get a qualification (even though it's only recognized in Australia and not NZ) *Due to complete lack of systems, everything is run through Excel which meant I got plenty of good experience with spreadsheets

Cons

Where to begin........ * Acute Staffing shortages in the 4 years I worked for them that they thought they could fix with 3 month fixed term contracts (Completely forgetting that we have to train them only for them to leave) * Terrible management at all levels, they seem to only hire incompetent managers who come in, want to put their stamp on things and then leave the practice in a worse state than it was when they came because they never bothered to listen to the staff and it all turns to custard. * Pay increases and bonuses are non-existent in the lower levels * Don't recognize hard working staff or reward them. They only seem to reward higher management who do none of the work. * No training plans in place at all for new staff or for career progression. Their greater good training is a joke. * Non existent HR - Seriously....no one can ever get ahold of them, let alone get a resolution to any grievances. * Expect to work 12 hour days just to try and keep on top of work. Low moral. * Senior management, HR management and CEO are all in bed together so you can't escalate any issues with senior people. * Finance department is awful. Regularly misplaced money against the wrong policies. Literally had to email them every single time a payment came in to make sure it got put in the right place. Spent hours doing their job and sorting out mistakes. Product of cost cutting. * Treat you as a number. Your dispensable no matter how much knowledge you bring to the company. Seem to make people redundant who have the knowledge and skills and keep the idiots who do no work. This company is all about cost cutting to the extreme, absolutely no vision or direction except "we've got to get more money than last year". If they don't meet new business targets, staff are cut to make up the costs.

2.0
Jul 12, 2012
Recommend
CEO approval
Business Outlook

Pros

-some great managers -potential to move up -decent entry-level salaries -excellent education opportunities (RIBO, CAIB etc. and lunch and learn courses)

Cons

-extremely inflexible schedule -difficult to suggest changes/improvements -lets go long-time, committed and outstanding employees simply based on salary (the department needs extra money, so they let someone go without warning) -many disgruntled long-time employees

Viewing 52 - 53 of 53 Reviews

Glassdoor has 2,459 Marsh Risk reviews submitted anonymously by Marsh Risk employees. Read employee reviews and ratings on Glassdoor to decide if Marsh Risk is right for you.