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Marriott International

Engaged Employer

Marriott International reviews

3.9

71% would recommend to a friend

(18,843 total reviews)
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Anthony Capuano

79% approve of CEO

64% positive business outlook

Marriott International has an employee rating of 3.9 out of 5 stars, based on 18,843 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marriott International employee rating is in line with the average (within 1 standard deviation) for employers within the Hôtellerie et tourisme industry (3.6 stars).

Reviews by job title

19K reviews
5.0
Jun 16, 2008
Recommend
CEO approval
Business Outlook

Pros

Marriott was an awesome place to begin my career. I started out as night auditor and worked my way up to sales manager in a few short years. My General Manager was an awesome mentor and leader. I still contact him to this day for advice. He afforded me all the training I needed and then some. He had a great way of motivating his employees and really promoting teamwork. Marriott really promotes customer service and focuses on the guest and their needs. The other great thing about Marriott is that they employee is empowered to do whatever it takes to please the guests.

Cons

There aren't very many things I can think of that are downsides of Marriott. If I had to say one thing it might be that they were too lenient on their employees. Some of the housekeepers there got away with a lot of things and really got a lot of time of work. Now don't get me wrong, they did an excellent job, however they were very spoiled. We also had a high turnover rate, but I think that is the standard in the hospitality industry. The only other thing would be renovations to the property I worked at; we desperately needed some!

2.0
Jun 14, 2008
Recommend
CEO approval
Business Outlook

Pros

Get to meet all kinds of people, discounted stays on property and other brand hotels. some staff members are fun to work with, get free meals breakfast and dinner if working during time meals are surved, great area close to the airport, diverse atmosphere

Cons

No room for advancement, harsh critiusm, have to work nights and holidays, mamagement worries about mangement not the common worker, a lot responsibilities for horrible pay, miniumal work staff for work load, hardly get breaks, unfair treatment and favoritism, gets calls on day off from mangagement who ask how to do things they should already know

3.0
Jun 13, 2008
Recommend
CEO approval
Business Outlook

Pros

Benefits are great at marriott. Work is good too. There is no paid lunch break. The benifits are marriott are great though. I have full medical insurance. I have full dental insurance. I have full vision insurance. I have full 401 k. I have life insurance. I have insurance for my kids. I am working 50 hours a week. I do alot of work all day long and believe i do more work then the pay I recieve. I want to get a promotion soon. If i get a promotion soon i might enjoy working at marriott more. The job is ok.

Cons

I think some of the downsides of working at marriot is that they expect alot of work out each employee for little compensation. I worked at other jobs that did not require as much work and paid more money. The benifits at marriott make up for some of the lower pay but i still do not think they compensate one hunderd percent. I have a 15 minutes drive to work. I like working during the day because it is nice. If you are interested in working at marriott then you might want to look into it. The jobs there are great.

Viewing 18796 - 18798 of 18,843 Reviews

Glassdoor has 21,431 Marriott International reviews submitted anonymously by Marriott International employees. Read employee reviews and ratings on Glassdoor to decide if Marriott International is right for you.