Mango reviews

3.4

56% would recommend to a friend

(1,008 total reviews)
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Toni Ruiz

60% approve of CEO

40% positive business outlook

Mango has an employee rating of 3.4 out of 5 stars, based on 1,008 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mango employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Jan 10, 2018

Once the best job turned into the worst

Recommend
CEO approval
Business Outlook

Pros

Progression if your face fits. Discount, if you read the handbook there are some good benefits of you know your rights but managers do not entirely make you aware of these.

Cons

*Very poor ill trained and experienced area managers. Promoted from within because their "face fits". Really do not know how to run stores, have un realistic expectations because they simply do not know a store managers role. Always over looked by country manager. If left to run a store for a week they couldn't do it. * For managers there are too many departments working in Spain that do not understand each other's role and what they require from the stores. Therefore each adding more strain to managers within store level to get all work completed to their deadlines. * Minimum pay - awful from a leading brand in the U.K. Shows how they think of their staff! * Bonus is very out of reach but used as a sales patter within interviews. * staff working conditions such as staff rooms became appalling. Some stores having no toilets built (requested to use shopping centres public toilets) and new stores built without staff rooms. Simply no where to eat, drink or go at lunchtime. * Store openings became a shambles with no communication or prior briefing from Area or country management. Staff told last minute and expected to know their expectations. Assumed staff would work long hours with no prior warning and little breaks. Staff recruited in a very poor way 24 hours before they start. Thrown in at the deep end to have a nagative and stressful effect on store team. * So much stress related illnesses within the company that senior management choose to overlook. Managers that have worked for the company for many years that are experienced and competent are reduced to being unable to function and very ill. Senior managers simply not interested.

4.0
Jan 7, 2018

Mango UK

Recommend
CEO approval
Business Outlook

Pros

Communication with Area Manager Flexibility and adaptability

Cons

Managers should be able to choose their uniforms

1.0
Jan 7, 2018

Not the best

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The best team ever. Good progression at staff level.

Cons

Disorganisation, I have never known a company to run the way mango does. No identity, they are trying to imitate other high street retailers but in the process are loosing themselves, backwards on technology, no perks or incentive for working for mango, staff discount is the worst on the high street. No progression at senior manager level. The worst of it all is that you feel you’re in an abusive relationship, they take so much from you and the moment you say no, you’re public enemy number 1. Everyone is out for themselves. The area managers don’t and won’t defend their managers, they are more than happy to throw them under the bus to save their own skin. It is as if you’re not allowed to have a work life balance. If you request flexible working, they do all they can to frustrate the process and you eventually have to backdown

Viewing 877 - 879 of 1,008 Reviews

Glassdoor has 2,233 Mango reviews submitted anonymously by Mango employees. Read employee reviews and ratings on Glassdoor to decide if Mango is right for you.