Lyreco reviews

2.8

51% would recommend to a friend

(272 total reviews)

Gregory Lienard

63% approve of CEO

40% positive business outlook

Lyreco has an employee rating of 2.8 out of 5 stars, based on 272 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Lyreco employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.4 stars).

Reviews by job title

272 reviews
3.0
Sep 21, 2022
Recommend
CEO approval
Business Outlook

Pros

- Good place to learn multiple skills in different systems - You can still keep the job with poor attendance and high MC rates - No micromanagement - If you produce some outstanding results or performed in your role, management gives verbal recognitions

Cons

- Managers/department heads not capable of resolving internal issues - Too many meetings without clear objectives, not meeting deadlines and respecting people's time - No unity among department managers, they try to be best instead of working in harmony - No proper trainings/coaching given to agents, most are self-taught and taking experiences by making mistakes - No clear/defined processes, weak product/system knowledge, taking shortcuts and temporary solutions instead of focusing on long-term solutions - Poor feedback systems, senior managers frequently gossips around and quick to complain - Strong office politics - Internal issues kept increasing which leads to performance issues in different departments and increasing irate customers and complaints - No promotion unless someone leaves the organization

avatar
Lyreco Response
3y
Hi, we are sorry to hear that you have had a negative experience whilst working at Lyreco. If you would like to discuss the issues raised above, please email our People and Culture team about your experience, please email: wise.people.advisors@lyreco.com, who will be happy to support you. Finally, thank you for your feedback, we hope you have a great day. The Lyreco UK & Ireland Team
5.0
Sep 20, 2022

good salary

Recommend
CEO approval
Business Outlook

Pros

work life balance, career progression

Cons

more rewards, better benefit for employees

2.0
Jul 19, 2022
Recommend
CEO approval
Business Outlook

Pros

people were great, head office

Cons

management, all changed and became a number not a person

avatar
Lyreco Response
3y
Hi, we are sorry to hear that you have had a negative experience whilst working at Lyreco. If you would like to discuss the issues raised above, please email our People and Culture team about your experience, please email: wise.people.advisors@lyreco.com, who will be happy to support you. Finally, thank you for your feedback, we hope you have a great day. The Lyreco UK & Ireland Team
Viewing 178 - 180 of 272 Reviews

Glassdoor has 754 Lyreco reviews submitted anonymously by Lyreco employees. Read employee reviews and ratings on Glassdoor to decide if Lyreco is right for you.