Lyreco reviews

2.8

51% would recommend to a friend

(271 total reviews)

Gregory Lienard

63% approve of CEO

40% positive business outlook

Lyreco has an employee rating of 2.8 out of 5 stars, based on 271 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Lyreco employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.4 stars).

Reviews by job title

271 reviews
1.0
Oct 28, 2022

Beware....

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The office does seem nice

Cons

Very micro managed. You can't let new ideas if people don't feel heard nor recognized for their hardwork. However doing bare minimum seems acceptable 😉

avatar
Lyreco Response
3y
Hi! We are sorry to hear that you have had a negative experience whilst working at Lyreco. If you would like to discuss the points mentioned above, please contact our People and Culture team about your experience, please email: wise.people.advisors@lyreco.com, who will be happy to support you. Finally, thank you for your feedback, we hope you have a great day. The Lyreco UK & Ireland Team
2.0
Oct 4, 2022
Recommend
CEO approval
Business Outlook

Pros

The staff are friendly and so are management when you are doing well.

Cons

Well there are so many, to many forms to much admin, to many chefs ruin the broth as they say. The on thing that annoys me more than anything is the deliberate schemes to avoid anyone earning full commission - its capped also. Policy in place that at the end of the month if you hit your target anything that hasnt been invoiced drops off your figures. Completely unfair, it would be ok if they reappeared on my figures the month after but they never do and end up going into Lyrecos corporate pockets.

avatar
Lyreco Response
3y
Hi, we are sorry to hear that you have had a negative experience whilst working at Lyreco. If you would like to discuss the issues raised above, please email our People and Culture team about your experience, please email: wise.people.advisors@lyreco.com, who will be happy to support you. Finally, thank you for your feedback, we hope you have a great day. The Lyreco UK & Ireland Team
3.0
Sep 21, 2022
Recommend
CEO approval
Business Outlook

Pros

- Good place to learn multiple skills in different systems - You can still keep the job with poor attendance and high MC rates - No micromanagement - If you produce some outstanding results or performed in your role, management gives verbal recognitions

Cons

- Managers/department heads not capable of resolving internal issues - Too many meetings without clear objectives, not meeting deadlines and respecting people's time - No unity among department managers, they try to be best instead of working in harmony - No proper trainings/coaching given to agents, most are self-taught and taking experiences by making mistakes - No clear/defined processes, weak product/system knowledge, taking shortcuts and temporary solutions instead of focusing on long-term solutions - Poor feedback systems, senior managers frequently gossips around and quick to complain - Strong office politics - Internal issues kept increasing which leads to performance issues in different departments and increasing irate customers and complaints - No promotion unless someone leaves the organization

avatar
Lyreco Response
3y
Hi, we are sorry to hear that you have had a negative experience whilst working at Lyreco. If you would like to discuss the issues raised above, please email our People and Culture team about your experience, please email: wise.people.advisors@lyreco.com, who will be happy to support you. Finally, thank you for your feedback, we hope you have a great day. The Lyreco UK & Ireland Team
Viewing 121 - 123 of 271 Reviews

Glassdoor has 753 Lyreco reviews submitted anonymously by Lyreco employees. Read employee reviews and ratings on Glassdoor to decide if Lyreco is right for you.