Lush reviews

3.7

55% would recommend to a friend

(2,222 total reviews)
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Mark Constantine

52% approve of CEO

36% positive business outlook

Lush has an employee rating of 3.7 out of 5 stars, based on 2,222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Sep 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Great discount on products and the free spa voucher is a nice gift for employees.

Cons

Constant pressure of being watched by management and being made to approach customers who clearly don’t want to engage in conversation (which is their right). Every shift started with a focus which often involved some sort of points scoring game which felt childish and immature. You could’ve made a massive sale that day and genuinely worked hard, but if you didn’t have any points on the board for the game you would be viewed as not making an effort.

3.0
Aug 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Friendly team and good training

Cons

Hard sales and high sales targets which we would be blamed for even if footfall was low

Viewing 217 - 219 of 2,222 Reviews

Glassdoor has 2,766 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.