Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

58% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (575) , Sales Associate (324) , Supervisor (141) , Retail Sales Assistant (61) , Sales Ambassador (48) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (34) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"pay was good and products" ((in 176 reviews)); "Great Enironment and People!" ((in 123 reviews)); "The training they provide is good." ((in 104 reviews)); "All good and great team" ((in 102 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 91 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 196 reviews)); "Managers always watching how well you’re upholding the sales standards which can make the job feel pressured sometimes." ((in 100 reviews)); "Long hours and bad to work into the night" ((in 43 reviews)); "LOW SALARIES believe me we don’t get paid enough even though we’re pressured most of the time" ((in 39 reviews)); "One particular supervisor always had something to criticise, you could never do anything right, definitely not someone you could go to for help." ((in 38 reviews))

Lush reviews

Compare reviews

3.7

58% would recommend to a friend

(2,210 total reviews)

Mark Constantine

52% approve of CEO

36% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.1

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.7 out of 5 stars, based on 2,210 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Jan 25, 2015

Excellent company

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Ethical company, excellent pay, good treatment of staff

Cons

No opportunities of progression, emotional labour

4.0

Jan 14, 2015

Good wages, but a lot of knowledge needed.

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

-enjoyed working here as managers were lovely -good wage at £7 p/h -a lot of training to further product knowledge -excellent discount 50% and 'staff waste' section so get to try products for free -good ethics

Cons

-if you don't remember information right you get slammed down hard on -had more issues with supervisors then managers -a lot of overtime given, when wasn't asked for

4.0

Dec 21, 2014

Great for part-time, not great for progression.

Customer care supervisor

Recommend

CEO approval

Business Outlook

Pros

Happy working environment, supportive team members, good pay for retail, great ethics, great customer service.

Cons

Very limited progression, unhelpful head office, 'Helping Hands' grievance system is very biased, very cliquey company.

Viewing 2179 - 2181 of 2,210 Reviews

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Lush

Lush reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Excellent company

Good wages, but a lot of knowledge needed.

Great for part-time, not great for progression.

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