Lush reviews

3.7

58% would recommend to a friend

(2,211 total reviews)
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Mark Constantine

52% approve of CEO

36% positive business outlook

Lush has an employee rating of 3.7 out of 5 stars, based on 2,211 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Jul 4, 2016
Recommend
CEO approval
Business Outlook

Pros

Store Managers are always highly supportive and friendly. As retail sales assistants, we are all trained to be friendly and supportive of each other, and cultivate a fun and welcoming environment, to welcome our guests and cater for them in the best way possible. The lovely retail staff are a big reason why this job is fun. This job requires you to learn the details of the products in order to convey them accurately to the consumer. It also requires you to manually demonstrate the product on the consumer or in the shop. This job is great for you to practise thinking on the spot when greeting and dealing with customers. The more sales you make, the more you can get a small monthly bonus.

Cons

Some days, the hours get very long and tiring - it's manual work on your feet for the day after all. As retail sales assistants, we aren't given much of a break time. For a full 8-hour work period, we get 50 minutes break-time - and depending on how many staff are there on the day, it's not as flexible to divide into small breaks to your preference.

4.0
Jun 29, 2016

Lush Oxford Street

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible hours and days. London Living wage employer. great discount.

Cons

Mixed feelings. A lot has changed recently. Very different from working in any other Lush Shop. Management need to sort themselves out. Very unorganised. Standards have dropped with new staff and no training is being given before they go out onto the shop floor.

4.0
Jun 14, 2016

Great Company

Recommend
CEO approval
Business Outlook

Pros

Great salary A lot of training given nice working environment You get treated with respect

Cons

Sales targets were unrealistic at times

Viewing 2110 - 2112 of 2,211 Reviews

Glassdoor has 2,754 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.