Lush reviews

3.6

57% would recommend to a friend

(2,214 total reviews)
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Mark Constantine

52% approve of CEO

36% positive business outlook

Lush has an employee rating of 3.6 out of 5 stars, based on 2,214 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Jun 22, 2017
Recommend
CEO approval
Business Outlook

Pros

Constant opportunities to progress in the store or at the head office. Great team and great recruitment, always striving for passionate and interesting employees. Great training at store level.

Cons

No real cons- maybe that you have to work in retail at Christmas, but even this is quite magical at Lush Slightly laid back/ disorganised feel to various things such as lack of support in the busiest time of year.

3.0
Jun 20, 2017

Okay experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good team, friendly people.

Cons

Management can be rude and treat you like you're not doing anything despite working really hard. If you're a temp, you will find it hard to be accepted as part of the team

4.0
Jun 19, 2017

A mixed bag

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

+ Generally a positive and friendly environment + Not commission-based + Allowed to break traditional retail rules by giving away freebies, spending lots of time one-on-one with customers, and providing samples + Very lax uniform code + Good ethics

Cons

- Encouraged to be very friendly towards customers which can be overwhelming for them and exhausting for us - Very limited dermatological training provided before being able to provide skincare consultations - Long periods of time on your feet

Viewing 2092 - 2094 of 2,214 Reviews

Glassdoor has 2,757 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.