Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

58% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (576) , Sales Associate (324) , Supervisor (141) , Retail Sales Assistant (61) , Sales Ambassador (48) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (34) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"Pay and people were good" ((in 166 reviews)); "Great Enironment and People!" ((in 127 reviews)); "Good training and employee discounts" ((in 108 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 96 reviews)); "Great teams in store." ((in 95 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 200 reviews)); "Managers always watching how well you’re upholding the sales standards which can make the job feel pressured sometimes." ((in 104 reviews)); "Long hours and bad to work into the night" ((in 44 reviews)); "One particular supervisor always had something to criticise, you could never do anything right, definitely not someone you could go to for help." ((in 41 reviews)); "I don’t get how you want us to make big transactions but pay us low salaries" ((in 38 reviews))

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Lush

Lush reviews

3.7

58% would recommend to a friend

(2,213 total reviews)

Mark Constantine

52% approve of CEO

36% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.1

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.7 out of 5 stars, based on 2,213 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Jan 8, 2017

Good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good employee benefits and product discount. Nice staff members.

Cons

Can be a stressful environment due to pressure from managers.

3.0

Jan 8, 2017

Sales Assistant

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Great team of people, great discount, great products.

Cons

Management, no progression unless involved in the 'in' crowd of the work environment. Supervisors constantly going on power trips. Zero hours given to any staff who ask for it, despite constantly hiring new people.

2.0

Jan 7, 2017

Broke my heart working there... my overview of Lush has changed since working there

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Staff discount at 50% Able to try as many samples from many products as my heart desired.

Cons

Completely disorganised, the store is filthy, staff kitchen probably not safe to consume food in, the loos were worse than a gas station- no sinks to wash hands! For a green company the waste is horrendous :(

Viewing 2062 - 2064 of 2,213 Reviews

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Lush

Lush reviews

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Good

Sales Assistant

Broke my heart working there... my overview of Lush has changed since working there

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