Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

57% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (577) , Sales Associate (325) , Supervisor (141) , Retail Sales Assistant (61) , Sales Ambassador (49) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (34) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"Pay and people were good" ((in 164 reviews)); "Great Enironment and People!" ((in 125 reviews)); "Good training and employee discounts" ((in 105 reviews)); "Worked there for 10 years as my team was great." ((in 105 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 100 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 191 reviews)); "Long hours and bad to work into the night" ((in 43 reviews)); "Only one male supervisor is actually good at his job, girl supervisors want to help but have no power, team nice but catty atmosphere" ((in 42 reviews)); "LOW SALARIES believe me we don’t get paid enough even though we’re pressured most of the time" ((in 39 reviews)); "Bullying is rife and head office are aware of the issue but refuse to do anything about it." ((in 30 reviews))

What are the top reviewed Lush locations?

Paris , Lyon , Strasbourg , Metz , Serris , Lieusaint , Toulouse , Blagnac , Lille , Amiens , Villeneuve-d'Ascq

Lush reviews

3.6

57% would recommend to a friend

(2,217 total reviews)

Mark Constantine

52% approve of CEO

36% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.6 out of 5 stars, based on 2,217 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Jun 9, 2025

People of Colour May Face Challenges Working Here

Supervisor

Recommend

CEO approval

Business Outlook

Pros

- discount - performative ally-ship and values if that’s your type of ‘activism’

Cons

- Discrimination (racism, transphobia, bullying) is allowed and not prevented - Management mishandled serious grievances (key witnesses weren’t even contacted) - The culture was shaped by fear, favouritism, and silence. - Speaking up resulted in isolation and being made to feel like you’re the problem. - Several others privately shared similar experiences showing this wasn’t an isolated issue. - Inclusion is performative; values disappear when accountability is required

4.0

Jun 9, 2025

Enjoyable

Team leader

Recommend

CEO approval

Business Outlook

Pros

Friendly Fast paced Decent Pay

Cons

Can be very pressurised at times Bonus structure not great

4.0

Jun 7, 2025

good

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Staff get a generous product discount (often 50%) and occasional free samples, especially with new product launches.

Cons

Many seasonal and part-time employees report unstable shift patterns or short-notice scheduling. Hours can drop dramatically outside of peak seasons like Christmas.

Viewing 202 - 204 of 2,217 Reviews

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Lush

Lush reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

People of Colour May Face Challenges Working Here

Enjoyable

good

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