Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

55% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (578) , Sales Associate (326) , Supervisor (142) , Retail Sales Assistant (62) , Sales Ambassador (49) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (34) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"pay was good and products" ((in 167 reviews)); "Great Enironment and People!" ((in 129 reviews)); "Worked there for 10 years as my team was great." ((in 103 reviews)); "The training they provide is good." ((in 101 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 101 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 195 reviews)); "Managers always watching how well you’re upholding the sales standards which can make the job feel pressured sometimes." ((in 102 reviews)); "Long hours and bad to work into the night" ((in 41 reviews)); "Only one male supervisor is actually good at his job, girl supervisors want to help but have no power, team nice but catty atmosphere" ((in 41 reviews)); "I don’t get how you want us to make big transactions but pay us low salaries" ((in 37 reviews))

What are the top reviewed Lush locations?

Paris , Lyon , Strasbourg , Metz , Serris , Lieusaint , Toulouse , Blagnac , Lille , Amiens , Villeneuve-d'Ascq

Lush reviews

3.6

55% would recommend to a friend

(2,221 total reviews)

Mark Constantine

52% approve of CEO

35% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.6 out of 5 stars, based on 2,221 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Apr 17, 2018

Part-time Ambassador at Lush Singapore

Part time ambassador

Recommend

CEO approval

Business Outlook

Pros

Very fun working experience! People are great team players and genuine people!

Cons

Sometimes, the shop floor is not that structured cos people are very "go with the flow" and it gets overwhelming / messy (But it's easily solved if you're ahead of the game with organisation skills)

4.0

Apr 16, 2018

Happy environment, Great ethos. Pushy/lazy Management

Temporary sales assistant

Recommend

CEO approval

Business Outlook

Pros

Staff are charismatic and quirky, products are excellent and generally as such, bring in lovely customers too. Pay is the LIVING wage which is awesome, lots of opportunities to work overtime. All the products you get to use is an awesome bonus, and you smell great all day! Lots of effort put into thorough training - you grow and learn.

Cons

Too much emphasis on constantly approaching customers - Lots of snappy customers as such. It's possible to come across as helpful and knowledgable without having to hassle customers, but management won't hear it! Too many managers and supervisiors - While most were nice, many just stood around on the shop floor and didn't contribute to the work environment which creates an elitist atmosphere - One supervisior definitely ENFORCES this elitist behaviour, was patronising and nasty at times and belittling when you made your own choices that she didn't agree with - even if your choice worked in your favour. People who SHOULD be in management aren't. There were more inspiring sales assistants than supervisors/management.

4.0

Apr 9, 2018

Lush retail worker

Retail assistant

Recommend

CEO approval

Business Outlook

Pros

Many benefits to this job including trial of stock, friendly staff, flexible hours

Cons

Minimum wage, monthly pay

Viewing 2023 - 2025 of 2,221 Reviews

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Lush

Lush reviews

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Reviews by job title

Part-time Ambassador at Lush Singapore

Happy environment, Great ethos. Pushy/lazy Management

Lush retail worker

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