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      Lush

      Engaged Employer

      Lush reviews

      3.6

      57% would recommend to a friend

      (2,218 total reviews)
      avatar

      Mark Constantine

      52% approve of CEO

      36% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Culture & values

      3.5

      Work/Life balance

      3.5

      Compensation and benefits

      3.0

      Senior management

      3.0

      Career opportunities

      Lush has an employee rating of 3.6 out of 5 stars, based on 2,218 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Jul 4, 2017

      Lovely products, horrible place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      50% off Some colleagues were friendly

      Cons

      Forcing staff to harass customers has to stop. I was taken to one side and told off numerous times for not forcing myself on people that clearly did not want to be spoken once I had already greeted them. I enjoyed the job at first, as I feel like they start you off gently, but once I had been there a few weeks that all changed and I realized a job harassing people to buy soap was not for me.

      2.0
      Jul 2, 2017

      As wonderful as the company is, working there is a whole other story

      Sales assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fantastic opportunity to grow within company. Great pay and discounts.

      Cons

      I HATE the rule of reapproaching customers over and over. As someone who shopped at Lush for a long time before working there, I can say for a fact that as a customer I hated it too. It comes across as desperately pushy and if anything I feel like I drove most of our customers away. When I wasn't feeling up to pushing I would watch for people who actually wanted the assistance or wait until someone asked me for help. In the mean time I would clean, restock or provide demonstrations of products. I always had more success with that but I would still be told off by managers, asm or supervisor. I left feeling as though I was terrible at my job and at retail in general

      4.0
      Jul 2, 2017

      Went a little sour at the end

      Supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      70% of the people I worked with were lovely I experienced 2/3 fantastic managers and 1/3 was not guided very well from her bosses, lots of emphasis on money money money which is not the lush way! Free stuff! Good discount Opportunities to work in other stores/events Charity work! Training Progression is fantastic if you want it and work hard

      Cons

      More recently managers are very young and inexperienced Core values appear to be different to the lush I knew at the beginning of my employment i.e. making as much money as poss rather than giving customers great products and service to be proud of

      Viewing 2002 - 2004 of 2,218 Reviews
      Related searches: Lush jobs | Lush salaries | Lush benefits | Lush interviews
      ReviewsLush reviews

      Glassdoor has 2,761 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.