Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

57% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (577) , Sales Associate (325) , Supervisor (141) , Retail Sales Assistant (61) , Sales Ambassador (49) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (34) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"The pay is good and you get a good discount on items" ((in 158 reviews)); "Great Enironment and People!" ((in 119 reviews)); "Good training and employee discounts" ((in 103 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 98 reviews)); "All good and great team" ((in 98 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 195 reviews)); "Long hours and bad to work into the night" ((in 43 reviews)); "One particular supervisor always had something to criticise, you could never do anything right, definitely not someone you could go to for help." ((in 41 reviews)); "LOW SALARIES believe me we don’t get paid enough even though we’re pressured most of the time" ((in 37 reviews)); "Bullying is rife and head office are aware of the issue but refuse to do anything about it." ((in 28 reviews))

What are the top reviewed Lush locations?

Paris , Lyon , Strasbourg , Metz , Serris , Lieusaint , Toulouse , Blagnac , Lille , Amiens , Villeneuve-d'Ascq

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Lush

Lush reviews

3.6

57% would recommend to a friend

(2,218 total reviews)

Mark Constantine

52% approve of CEO

36% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.6 out of 5 stars, based on 2,218 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

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Gender

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Reviews by job title

2K reviews

5.0

Aug 8, 2017

Great experience with bubbly atmosphere

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Loved the vibe, the people, everything

Cons

Less pushy on the shop floor

5.0

Jul 30, 2017

Sales Associate

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great schedule flexibility, awesome holiday-time bonuses

Cons

Not many, usual customer issues every now and then

4.0

Jul 23, 2017

Need to vet supervisors better

Store assistant

Recommend

CEO approval

Business Outlook

Pros

Usually a great atmosphere Fun, fast paced days Friendly and warm staff Genuinely happy to do their jobs Great team discount Great company benefits Monthly bonus Management are genuinely there to help

Cons

Constant reapproach rule. Sometimes made to feel like you're launching a barrage of repetitive questions. If you're not seen with a customer there's an assumption you're not working. Particular supervisors are overbearing, false, pedantic jobsworths and abuse their authority.

Viewing 1996 - 1998 of 2,218 Reviews

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Great experience with bubbly atmosphere

Sales Associate

Need to vet supervisors better

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