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      Lush

      Engaged Employer

      Lush reviews

      3.6

      55% would recommend to a friend

      (2,222 total reviews)
      avatar

      Mark Constantine

      52% approve of CEO

      35% positive business outlook

      Ratings by demographic groups

      Lush has an employee rating of 3.6 out of 5 stars, based on 2,222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Reviews by job title

      2K reviews
      2.0
      Jun 28, 2018

      Sales Assistant

      Sales assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun environment Staff discount Ethically resourced ingredients Supporting grassroot charities In store events

      Cons

      Too much favouritism and sometimes borderline racism

      1.0
      Jun 16, 2018

      Supervisor/Sales Assistant

      Supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good wage for a retail position. Chances for promotion.

      Cons

      - Wages do not reflect the work required - Far too much feedback, also sometimes in quite humiliating and badgering. All stores differ but my store had strict feedback tracking and you could potentially get fired for something as small as not facing the door 24/7. - Do not support unions. We were told not to join a union because it would anger the company and not help us get better wages. - Very little chance of hitting targets, they ensure they are too high to hit. - Harsh monitoring. We had a lot of mystery shops at my store, and despite being severely understaffed, some staff were humiliated and told off for not being perfect. Their standard of perfect is extremely high and unattainable when very understaffed. - Hard to get promoted, there was a lot of favourtism. During my 2 years there I saw people perfect for the jobs they were applying for being passed over for the managers best friends or crushes.

      Viewing 190 - 192 of 2,222 Reviews
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      ReviewsLush reviews

      Glassdoor has 2,766 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.