Lush reviews

3.6

55% would recommend to a friend

(2,222 total reviews)
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Mark Constantine

52% approve of CEO

35% positive business outlook

Lush has an employee rating of 3.6 out of 5 stars, based on 2,222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Jul 18, 2019

Worth it.

Recommend
CEO approval
Business Outlook

Pros

A passionate workplace with incredible learning initiatives & opportunities. Autonomous, yet supportive management style. Unlike any other retail workplace.

Cons

Emotionally demanding. Trend of entitlement amongst staff in various locations. Held to high standards of workplace practices, particularly with Employee Relations - team can be unforgiving if you aren’t doing everything for them.

2.0
Mar 18, 2019
Recommend
CEO approval
Business Outlook

Pros

Ethical company to work for. Positive vibes from people and you feel like you're helping to make a change.

Cons

Seriously needs a major investigation into management and their capabilities. Several managers across varying departments in head office and there because longevity, not because of skill.

2.0
Mar 18, 2019

JUDGEMENTAL

Recommend
CEO approval
Business Outlook

Pros

Good Pay SOME friendly staff Bonuses Experience

Cons

A lot of staff are really judgemental especially if you're not vegan Managers and supervisors try to be supportive but do gossip about you to other members of staff As a newbie, it's hard to fit in and you're treated differently as you don't first have friends You will be frowned upon and drawn out for not smiling 24/7 You must approach every customers like 10 times each during their visit, even if they seem irritated. Some very lovely experienced staff members have applied for Superior roles a numerous amount of times but are always rejected so it's VERY hard to work your way up the ladder to expand in your career opportunity.

Viewing 184 - 186 of 2,222 Reviews

Glassdoor has 2,766 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.