Lush reviews

3.7

56% would recommend to a friend

(2,224 total reviews)
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Mark Constantine

54% approve of CEO

35% positive business outlook

Lush has an employee rating of 3.7 out of 5 stars, based on 2,224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Sep 6, 2018

Overworked and underpaid

Recommend
CEO approval
Business Outlook

Pros

50% discount, you can bring home old products, good values, eco-friendly, vegan-friendly

Cons

Crazy expectations to increase sales year on year as prices of their products rise. Duties for a sales consultant often go above and beyond what you're contracted to do and more similar to a supervisor without the pay rise for your trouble. Even though I had double-knee surgery and asked for medical leave I was on the rota to work 20hrs (I couldn't stand or walk). If the manager doesn't like you, they'll make your life hell until you quit.

3.0
Aug 30, 2018

Fun place but low pay

Recommend
CEO approval
Business Outlook

Pros

Created strong bonds with staff and colleagues and had an overall great time working on the shop floor. A lot of regular, almost daily training in various but relative topics regarding ingredients, products, origins etc.

Cons

Relatively low pay for part timers, not a lot of staff benefits and sometimes favoritism happens.

1.0
Aug 30, 2018

Inbred

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Able to move horizontally in the company at a low level

Cons

Inbred organisation with low level of skills in almost every position. They hire a large quantity of cheap foreign labour at just above minimum wage, but nearly all other roles that are on a salary are 50% under market value. There is also limited personal growth as the company rely on personal relationships for promotion and most of the people in the company came straight from school when the company started and have there high position through longevity rather than competence.

Viewing 1840 - 1842 of 2,224 Reviews

Glassdoor has 2,768 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.