Lush reviews

3.7

56% would recommend to a friend

(2,224 total reviews)
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Mark Constantine

54% approve of CEO

35% positive business outlook

Lush has an employee rating of 3.7 out of 5 stars, based on 2,224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

2K reviews
4.0
May 20, 2020

Great place to work

Recommend
CEO approval
Business Outlook

Pros

- A company that that genuinely cares about people, animals and the environment - Fantastic products - In depth training - Fun and energetic workplace - Generous employee discount

Cons

Sometimes can feel a bit pushy to sell

4.0
May 20, 2020
Recommend
CEO approval
Business Outlook

Pros

The sales/customer service training is invaluable and so thorough. You really feel ‘ready’ for your first day on the shop floor and this training has carried with me in multiple job roles.

Cons

If you’re not an extrovert, you might find working at Lush intense. Expect to have to approach customers who don’t want to be approached, and expect to potentially have to approach them multiple times (depending on your supervisor).

4.0
May 13, 2020
Recommend
CEO approval
Business Outlook

Pros

-Free/discounted product -Several company resources for employees -Campaigns that are centered around conservation and social justice -Overall positive work environment -Decent work/open hours -Lots of learning and development -Decent benefits should you choose to take them

Cons

-Corporate office/upper-level management only gets involved when the shop has "problems" -"Customer is always right" mentality -It's a sales job, so it can feel a bit pushy -After a while, the "do it with heart always" mentality seems a little calculated/distant

Viewing 1831 - 1833 of 2,224 Reviews

Glassdoor has 2,768 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.