Lush reviews

3.7

56% would recommend to a friend

(2,224 total reviews)
avatar

Mark Constantine

54% approve of CEO

35% positive business outlook

Lush has an employee rating of 3.7 out of 5 stars, based on 2,224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Nov 29, 2018

Sales Assistant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Living wage, career opportunities, great work environment

Cons

Ability to move up in management

1.0
Nov 28, 2018
Recommend
CEO approval
Business Outlook

Pros

Good discount Good Pay Other Sales assistants were lovely. Generally was enjoyable. Great products.

Cons

-Management was awful, 'us vs them' mentality. -Can be mentally draining. -Inexperienced Supervisors, generally looking to meet a quota in disciplinary action. -Pushy sales tactics (sometimes customers just want to be left alone!!) -Scare mongering tactics were often used, and the systems in place to "control" employees were generally patronising, including disciplinary action if you are off sick too much. -Mental health and wellbeing was not taken seriously. -Joined feeling excited to work for such a great company, and left feeling deflated and disappointed in what I thought to be an ethical company who treats their employees with respect and decency.

4.0
Nov 24, 2018
Recommend
CEO approval
Business Outlook

Pros

Amazing discount Daily bonuses Friendly management always boosting moral

Cons

Other departments of lush are the same, horror stories are told and described as slave labour (ballistics) Poor organisation

Viewing 1816 - 1818 of 2,224 Reviews

Glassdoor has 2,768 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.