Lush reviews

The manager would sit out the back on their laptop for the entirety of every shift, claiming to do schedules but schedules were never completed on time. There would be a floor full of customers and two people on and the manager would still sit out the back. Company was also a huge joke, things that were advertised as package free arrived in single use plastic that we threw out.

Extreme favouritism from upper management - our Trainee Manager was passed over for Store Manager role despite running our store well for 6 months by herself. Middle management in store showed favouritism - their friends were allowed to do no work with nothing said, while other, hardworking staff were held to different expectations. Barely any training for new supervisors - several staff in my store suffered with MH issues and I wasn't properly equipped to support them which led to severe issues with my own MH. No HR support - Staff member was verbally abusive to me and 2 other supervisors and escaped a disciplinary with no warning and no further action. Having to push sale of products on customers that weren't suitable for them purely to reduce wasteage.