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      Lush

      Engaged Employer

      Lush reviews

      3.7

      58% would recommend to a friend

      (2,210 total reviews)
      avatar

      Mark Constantine

      52% approve of CEO

      36% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Culture & values

      3.5

      Work/Life balance

      3.5

      Compensation and benefits

      3.1

      Senior management

      3.0

      Career opportunities

      Lush has an employee rating of 3.7 out of 5 stars, based on 2,210 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      4.0
      Nov 12, 2025

      High expectations with autonomy

      Shop manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get the space to be creative and flexible. You learn how to manage a business as though its franchise i.e navigating your management accounts and retail margins. Great space to grow and perfect your leadership and business management skills whilst working for an ethical business.

      Cons

      If you work in a central London location you do have high pressure and expectations to meet targets for profit margin, sales, staff satisfaction and most importantly customer service. If you manage a spa it is very challenging to balance sales and capabilities of the team.

      3.0
      Nov 7, 2025

      Think twice before joining

      Sales assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      good staff discount and cool products

      Cons

      no regional managers so no accountability from bad management. over worked staff for little over minimum wage. cult like in attitude. heavy sales targets creates toxicity. fake positivity is draining and harassing customers is expected. price of products don’t match unhygienic shop.

      Viewing 100 - 102 of 2,210 Reviews
      Related searches: Lush jobs | Lush salaries | Lush benefits | Lush interviews
      ReviewsLush reviews

      Glassdoor has 2,753 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.