Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

58% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (575) , Sales Associate (324) , Supervisor (141) , Retail Sales Assistant (61) , Sales Ambassador (48) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (34) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"The pay is good and you get a good discount on items" ((in 163 reviews)); "Great Enironment and People!" ((in 123 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 102 reviews)); "Good training and employee discounts" ((in 99 reviews)); "All good and great team" ((in 97 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 198 reviews)); "A couple of the managers have created an atmosphere of making staff turn against each other in order to feel accomplished." ((in 104 reviews)); "Long hours and bad to work into the night" ((in 43 reviews)); "Only one male supervisor is actually good at his job, girl supervisors want to help but have no power, team nice but catty atmosphere" ((in 43 reviews)); "LOW SALARIES believe me we don’t get paid enough even though we’re pressured most of the time" ((in 39 reviews))

Lush reviews

3.7

58% would recommend to a friend

(2,211 total reviews)

Mark Constantine

52% approve of CEO

36% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.1

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.7 out of 5 stars, based on 2,211 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Jul 1, 2018

Good ethics but unwelcoming management

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

- Great ethics - Good discount (50%)

Cons

- Awful management - Unwelcoming and hostile environment to work in - Very 'click-y'

1.0

Jun 2, 2018

Horrendous employer

Assistant sales manager

Recommend

CEO approval

Business Outlook

Pros

You go home stinking like you’ve spent the day in a cheap brothel

Cons

The shop stinks so bad it makes you nauseous. The senior management team haven’t got a clue what their doing They actively seek to alienate customers Marketing leaves a great deal to be desired Pay is rubbish The store stinks.... opps I already said that... but it really does

2.0

May 30, 2018

Great if you eventually want to sell cars

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

50% off discount Rewarding customer service job (if you help the right people, your own way) Can sample anything and everything (besides bath bombs and bath products)

Cons

Very pushy sales approach Will push you out of your comfort zone in a negative way Not very mindful of the customer's wants or needs, mainly sales driven to reach the goal. Extroverted type of work environment (do NOT recommend this job to introverts) Scarce hours (4-9 weekly, if that)

Viewing 61 - 63 of 2,211 Reviews

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Lush

Lush reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good ethics but unwelcoming management

Horrendous employer

Great if you eventually want to sell cars

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