Lush reviews

3.7

55% would recommend to a friend

(2,224 total reviews)
avatar

Mark Constantine

52% approve of CEO

36% positive business outlook

Lush has an employee rating of 3.7 out of 5 stars, based on 2,224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Apr 29, 2024

Greedy Directors, Underpaid Staff. Not ethical to employees!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Staff discount Diversity encouraged Free tea and coffee

Cons

Despite the company making a loss and refusing to pay its support staff a bonus (let alone give them a fair salary for their role) the directors will happily pay themselves a £1million + bonus each. For a company that claims to spearhead ethics it's shocking how badly it treats it's staff, refusing to meet market rate salary and underpaying mid level roles massively. A bullying culture is known about by the people team but buried under the carpet so senior staff are protected. A toxic culture which serves only those at the top, leaving others the only choice to turn a blind eye or leave. This sadly leaves an environment led by the nepotistic leaders and their friends who will continue to be out for their own gain and profit.

5.0
Apr 28, 2024

Great

Recommend
CEO approval
Business Outlook

Pros

50% off Nice team Treated respectfully

Cons

Nothing really to say here

3.0
Apr 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Ethics, wholesome story, high quality cosmetics, 50% staff discount, ample opportunities to progress (to an extent) within the company.

Cons

Not enough pay, products are becoming less affordable even with discount, CEOs are out of touch and need to retire, internal comms is shambolic, communication between teams is fractured and frustrating. Nepotism is rife.

Viewing 481 - 483 of 2,224 Reviews

Glassdoor has 2,768 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.